In a blog post published today, BitMEX announced that it will revamp its indices across all products to ensure that the reference prices “more closely reflect the market consensus price of underlying assets”. While the news is a good one, it made a blunder in updating its users.
BitMEX’s Blunder – It CC’ed the Email Instead of BCC’ing it
BitMEX, for updating its users about revamping its indices, sent an email to its users. However, instead of sending a Blind Carbon Copy (BCC), it sent a Carbon Copy (CC), thereby exposing the email addresses of thousands of its users.
The exchange acknowledged its mistake and also apologized to users. It also said that it is taking steps to understand the extent of the impact. Furthermore, it will be in touch with any users affected by the issue.
Our team have acted immediately to contain the issue and we are taking steps to understand the extent of the impact. Rest assured that we are doing everything we can to identify the root cause of the fault and we will be in touch with any users affected by the issue.
Update to Come Into Effect From November 22
The good news is that BitMEX is revamping its indices for offering fairer and more accurate reference prices to its users. The indices which will be updated are .BXBT, .BETH, .BETHXBT, .BXRPXBT, .BBCHXBT, .BLTCXBT, .BEOSXBT, .BADAXBT and .BTRXXBT, and the updates will come into effect from November 22. The new indices will be calculated with trading volume data across the constituent exchanges. This data will be gathered directly from the concerned exchanges using API connections.
To help users understand any differences before the changes applied to BitMEX’s indices on November 22,